Terms and Conditions

Check here to indicate that you have read, agree, and consent to our Terms and Conditions, its policies, and the Privacy Policy.

This page (and any documents which it refers to) states the Terms and Conditions (the “Terms”) under which you (“You/Your”) may use the Impact Dental Designs, Inc. website located at http://www.impactdentaldesigns.com (the “website”). Please read this page carefully. By accessing and using the website, you accept and agree to be bound by these Terms. If You do not accept any of the Terms stated here, You must not use the website.

The website is operated by Impact Dental Designs, Inc., a company registered in New York, United States (DOS ID: 5540634) with its registered address at 47 E. 167th Street Bronx, NY 10452. All references to “We/Our/Us” refer to Impact Dental Designs, Inc.

From time to time we may modify or revise these Terms (for example to reflect changes in technology, our business model, our system’s capabilities or relevant laws and regulatory requirements). We recommend that you should therefore visit the Terms &Conditions page periodically to review the Terms. In the event of substantive changes to the Terms, You may be notified by a notice on the website. Your order will be subject to the Terms in force at the time when you order products from the website, unless any change to the Terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by You).

Your use of the website constitutes your agreement to the Terms.

Section 1: Accessing the Web Site

The website is not directed at any person in any country where for any reason the publication or availability of the website is prohibited and Impact Dental Designs, Inc. does not represent that either the website or its content are appropriate for use or are permitted by the laws of all countries. We are sorry but we cannot accept orders from any person outside any such countries.

Access to the website is provided on a temporary basis, Impact Dental Designs, Inc. reserves the right at any time to modify or discontinue, temporarily or permanently, the website, any part of the website and/or any and all features and sections of the website, without notice. However, where possible we will endeavour to inform registered users via a notice on the website or email; Impact Dental Designs, Inc. shall not be liable to you or to any third party for any such modification, suspension or discontinuance.

Section 2: How the Contract is formed between You and Us

By placing an order on the website, you are making an offer to us to purchase the products you have selected on these Terms. You should therefore carefully check that your order is correct prior to submitting your order. During the ordering process you will be given the opportunity to correct any errors.

After placing an order you will receive an e-mail from us acknowledging that we have received your order. The email does not mean that we have accepted your order.

There will be no contract of any kind between you and us unless and until we have accepted your order. We will confirm that your order has been accepted in a further email (the “Order Confirmation”). The Order Confirmation will also contain details of when your order will be fulfilled and your product delivered. At any point up until then, we may decline to supply products to you without giving any reason.

You will be charged for the goods upon acceptance of your order and a contract will be made between you and us.

We store all contracts made and we recommend that you file these too, as subsequently the documents will not be accessible.

Section 3: Price, Offers and Payment

The price of our products will be as quoted on the website from time to time, except in the case of obvious errors. The price includes value added tax (VAT). Where applicable delivery charges will be added to the total cost of your product(s) and shown in the order total or notified by separate email prior to despatch.

We reserve the right to change our prices, from time to time. However, changes will not affect orders which we have accepted. We will verify prices as part of the order process and will contact you in the event of a mistake. If a product is priced incorrectly we are under no obligation to provide the product at the incorrect price if the error is obvious and could have been reasonably recognised by You as an error.

Section 4: Risk and Title

The products will be at Your risk from the time of delivery. Ownership of the products will pass to you once we have received full payment of all sums due (including delivery charges) in respect of your order.

Section 5: Our Refund Policy

We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. If you are unhappy with an item, simply return it in the original packaging within 7 days of dispatch and we will give you a refund or replace the item.

If you have any problems with your Impact Dental Designs Mouthguard please see the customer care page on the website, for further help. If you still experience discomfort after following our advice, DO NOT use the mouthguard, and contact us at support@impactdentaldesigns.com so that we may assist you further. If, in the unlikely event we suspect that your product may be faulty, we will ask you to return the product so that we may examine the product. If you are entitled to a refund we will notify you via email as soon as possible, and in any event within 30 days. In the case of a defective product we will refund the cost of the purchase price, and any delivery charges incurred by you.

Section 6: IP Rights and Ownership

The contents of the website, such as text, graphics, images, and other material, as well as the underlying html source code of the website (“Material”) are protected by copyright and other applicable intellectual property laws around the world, and are owned or controlled by Impact Dental Designs, Inc. or by third parties that have licensed their material to Impact Dental Designs, Inc. Unauthorized use of the Material may violate such laws including copyright or trademark laws.

You may download extracts of the Material for your own personal use. You must retain all copyright and other proprietary notices contained in the original Material on any copy you make. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the Material, in whole or in part or reproduce, display, publicly perform, distribute, or otherwise use the Material in any way for any public or commercial purpose. You hereby acknowledge that you do not acquire any ownership rights by viewing or downloading the Material.

Except as otherwise expressly permitted under these Terms or applicable law, no copying, redistribution, retransmission, publication or commercial exploitation of the Material will be permitted without the express permission of Impact Dental Designs, Inc. and the copyright/ trademark owner.

The trademarks, logos and service marks (the “Marks”) displayed on the website are owned by Impact Dental Designs, Inc. or third parties. You are prohibited from using those Marks without the express, written permission of Impact Dental Designs, Inc. or such third party. If You would like information about obtaining Impact Dental Designs, Inc.’s permission to use the Material on Your website, e-mail support@impactdentaldesigns.com.

Section 7: Reliance on Information

The information and material on the website are not intended to amount to advice on which You can rely. Although we make every effort to avoid errors on the website, the Material may contain inaccuracies or typographical errors. The website and the Material is provided “as is” and on an “as available” basis and Impact Dental Designs, Inc. makes no guarantees, promises or endorsements with regard to the accuracy, reliability, relevancy, completeness, or timeliness of the Material or about the results to be obtained from using the Website and the Material. All colours and designs displayed on the Website are indicative only and we cannot undertake to match them. We therefore do not accept any responsibility for any errors, omissions, or any inaccurate Material on the Website. Further, We do not promise that the Website and/or the Material will be uninterrupted or error free or that any defects will be corrected. We will not be liable for any loss or any damage arising out of or in connection with access or use of the Website and/or the Material except that nothing in these Terms excludes or limits any liability for losses which may not be lawfully excluded or limited by applicable law.

Downloadable copies of the customer care and usage instructions for all Impact Dental Designs, Inc. products are available on the Website or contact us at support@impactdentaldesigns.com to request a copy.

Section 8: Limited Product Warranty

We promise to You that any product purchased from the website is of satisfactory quality and reasonably fit for the purpose for which the product was supplied, and specifically offer a limited warranty to You that, for three months from the date of shipment of our final product to You, such product will materially conform to the specifications provided by You and will be free from material defects in material and workmanship. WE DO NOT MAKE ANY OTHER WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, WHETHER EXPRESS OR IMPLIED BY LAW, STATUTE, COURSE OF DEALING, OR OTHERWISE.

Section 9: Our Liability

Our liability for losses You suffer as a result of Us breaking these Terms shall be limited to the purchase price of the products You purchased and any losses that are a foreseeable consequence of our breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us. We are not responsible for indirect losses which happen as a side effect of the main loss or damage or losses which are not foreseeable by You and us (such as loss of profits or business).

Nothing in the Terms is intended to exclude or limit in any way Our liability for fraud or fraudulent misrepresentation, death or personal injury caused by Our negligence or deliberate breaches of the Terms by us that would entitle you to terminate the contract between Us.

Section 9: Links to other sites

The website may contain hyperlinks to websites owned and operated by third parties. We do not accept any responsibility for the content of third party websites or web pages, nor do we accept responsibility for any losses or penalties incurred as a result of your use of any links or reliance on the content of any website to which the website is linked.

Section 10: Your Information

We are committed to maintaining Your privacy. Impact Dental Designs, Inc. does, however, gather certain information that You provide to the website when an Impact Dental Designs, Inc. product is ordered. The information Impact Dental Designs, Inc. requests, is the minimum we believe necessary to achieve this goal. Impact Dental Designs, Inc. may use the information it obtains relating to you, including Your name, mailing address, email address, telephone number, fax number, credit card information and use of the website, for its internal business and marketing purposes. For further details on Impact Dental Designs, Inc.’s policies for using your information please read Our Privacy Policy.

Section 11: Contact us

If You have any questions, comments or complaints regarding these Terms, the website, Our products or services, please contact us at support@impactdentaldesigns.com or by postal mail at Impact Dental Designs, Inc., 47 E. 167th Street Bronx, New York 10452, USA.

Section 12: Notices

Unless otherwise specifically stated, notices to Us must be sent by post to Impact Dental Designs, Inc., 47 E. 167th Street Bronx, New York 10452, USA, or by email to support@impactdentaldesigns.com and notices to you will be sent to the email address you provide to us when you placed your order.

Section 13: General

The website is based in the United States. These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of New York and to the exclusive jurisdiction of the courts of New York.

If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

No waiver of any Term shall be deemed a further or continuing waiver of such Term or any other Term. These Terms and any document expressly referred to in them constitute the entire agreement between you and us with respect to the use of this website and the supply of our products. Any changes to these Terms must be made in writing, signed by an authorised representative of Impact Dental Designs, Inc.

These Terms are not assignable or transferable by you without our prior written consent. These Terms are personal to you and are entered into by you for your own benefit and not for the benefit of any third party. A person who is not a party to these Terms shall have no right under to enforce any Term save in the event of fraud or fraudulent misrepresentation.

The section headings are used for convenience only and shall not be given any legal importance.

This privacy policy discloses the privacy practices of Impact Dental Designs, Inc. (“IDD”) and explains how our organization uses the data we collect from you when you use our website.


● What data do we collect?
● How do we collect your data?
● How will we use your data?
● How do we protect and store your data?
● Marketing
● What are your data protection rights?
● What are cookies?
● How do we use cookies?
● What types of cookies do we use?
● How to manage your cookies
● Privacy policies of other websites
● Changes to our privacy policy
● How to contact us

What data do we collect?
Our Company collects the following data:
● Personal identification information (Name, address, email address, phone number, etc.)
● [Confirm we do not collect financial data; I assume we use just a pass-through and don’t record it. If we do record it, include: Financial information (Credit card number, expiration date, etc.)]

How do we collect your data?
You directly provide IDD with most of the data we collect. We collect data and process data when you:
● Register online or place an order for any of our products or services;
● Voluntarily complete a customer survey, provide feedback, or otherwise contact us on any of our message boards or via email;
● Use or view our website via your browser’s cookies.

How will we use your data?
IDD collects your data so that we can:
● Contact you in response to any inquiries.
● Process your order and manage your account;
● Email you with special offers on other products and services we think you might like;

If you agree, IDD will share your data with our partner companies so that they may offer you their products and services.
● Shopify Inc., a Canadian corporation
● PayPal Holdings, Inc.

When IDD processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we protect and store your data?
When you submit sensitive information (e.g. credit card information) to IDD, your information is protected both online and offline. Sensitive information is always encrypted and transmitted to us securely. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage. We also protect your information offline by storing your personal information in a secure environment and limiting access to personal information only when it is needed for an employee to perform a specific job (e.g. billing or customer service).
IDD would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop IDD from contacting you for marketing purposes or giving your data to other partner companies by contacting us at support@impactdentaldesigns.com.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
IDD would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request IDD for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that IDD correct any information you believe is inaccurate. You also have the right to request IDD to complete the information you believe is incomplete.

The right to erasure – You have the right to request that IDD erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that IDD restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to IDD’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that IDD transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@impactdentaldesigns.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
IDD may use cookies in a range of ways to improve your experience on our website, including:
● Keeping you signed in;
● Understanding how you use our website.

What types of cookies do we use?
There are a number of different types of cookies. Our website may use the following:
● Functionality – IDD may use these cookies to recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies may be used.
● Advertising – IDD may use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. IDD may sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with any advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, this may cause some of our website features not to function as a result.
Privacy policies of other websites
The IDD website may contain links to other websites. However, our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
IDD keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on July 9, 2019.
How to contact us
If you have any questions about IDD’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at support@impactdentaldesigns.com or by postal mail at Impact Dental Designs, Inc., 47 E. 167th Street Bronx, New York 10452, USA.